1. Who We Are

Luxury Choices LLC
130 NW Crown Point Road
Winter Garden, FL 34787

We operate as a specialty powder coating, customization, and luxury finish service provider. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services.

2. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number (including consent for SMS/texts)
• Address (billing, shipping, or provided in quote forms)
• Project details, service requests, and custom submissions
• Images or files you upload
• Payment information (processed securely via third-party processors)
• IP address, browser data, device info
• Cookies and tracking data
• Marketing preferences and communication consent

3. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user-agent string for spam detection.

An anonymized string (hash) created from your email address may be sent to the Gravatar service to check whether you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/

After your comment is approved, your profile picture becomes visible publicly alongside your comment.

4. Media

If you upload images to the website, avoid uploading images with embedded EXIF GPS location data. Visitors may download and extract location data from images on the site.

5. Cookies

If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These last one year.

We use cookies for analytics, customization, login tracking, displaying relevant content, and improving user experience.

Examples include:

• Login cookies (2 days)
• Screen display settings (1 year)
• “Remember Me” login persistence (2 weeks)
• Article editing cookies (1 day)

Your browser may allow you to block cookies, but some website features may not function properly.

6. Embedded Content From Other Websites

Articles or pages on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves exactly as if you visited the external website.

These sites may collect data, use cookies, add third-party tracking, and monitor your interaction with the embedded material.

7. Third-Party Tools We Use or May Use

Luxury Choices may use the following services now or in the future:

• Google Analytics
• Google Ads / Remarketing
• Facebook Pixel & Meta Tracking
• TikTok Pixel
• Google Tag Manager
• Payment processors: Stripe, Square, PayPal
• Email marketing platforms: Mailchimp, Klaviyo, HubSpot, GoHighLevel
• SMS/texting services: Twilio, SimpleTexting, Klaviyo SMS, GoHighLevel SMS
• CRM services for scheduling, quoting, or customer management

These third parties may collect:

• Usage data and analytics
• Cookies and tracking identifiers
• Device information
• Approximate location

We do not control their privacy practices, and you should review their policies for full details.

8. Who We Share Your Data With

We do not sell your personal information.

Your data may be shared with:

• Service providers (hosting, analytics, CRM, SMS delivery)
• Payment processors
• Customer support platforms
• Spam detection services

If you request a password reset, your IP address will be included in the email.

9. Marketing & SMS Consent

By submitting your information, you consent to receiving:

• SMS/text messages
• Email marketing messages
• Promotional communications
• Updates regarding services, quotes, or scheduling

You may opt out at any time by replying STOP to SMS or using the unsubscribe link in emails.

10. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

For registered users (if applicable), we store personal information in your user profile. You can view, edit, or delete your information at any time except your username.

Other data (emails, quote forms, SMS logs) may be retained for operational, security, and legal purposes.

11. Your Rights Over Your Data

You may request:

• A copy of the personal data we hold about you
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of certain uses of your data

This does not apply to data required for legal or security obligations.

12. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services and other security filters.

Analytics, CRM services, email platforms, and SMS platforms may process data on our behalf.

13. Contact Us

If you have questions about this Privacy Policy, contact us:

Luxury Choices LLC
130 NW Crown Point Road
Winter Garden, FL 34787
Email: support@theluxurychoices.com (placeholder — replace with your preferred email)